| Notifications | Education Outbound IVR | Emergency/ Weather alerts | ||||
|---|---|---|---|---|---|
Advantages : |
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| Problem | Solution | Impact | |||
| A school was facing trouble in notifying its students and staffs about unexpected situations which could lead to the closure of school. Making manual calls to each was very expensive and time consuming. Parents often complaint of not being notified on time. | The management of the school compiled the phone numbers of the parents. For any mass communication, school management used to record a sound and broadcast it to all the parents. This service was also used to inform parents about other cultural events happening in the school. | The school could handle such situations even in <> time. Parents complaints were reduced drastically. | |||